One can approach any one of the Licensed CAs for getting a Digital Signature Certificate. The list of Licensed CAs is available at http://www.cca.gov.in/licensed_ca.html. The different categories of certificates offered by different CAs are listed at http://www.cca.gov.in/CAServicesOverview.html. The contact address of each CA and their help desk numbers are available in the disclosure record of each CA published at http://www.cca.gov.in/licensed_ca.html.

Wherever self attestation has been facilitated as a part of submitting an Application for service, the original documents are required to be produced at the point of getting the service. In the case of Digital Signature Certificate (DSC) Applicants, they can directly approach Certifying Authorities (CA) at the CA premises with original supporting documents, in which case self-attestation of copies will be sufficient.

The services offered by CAs are available on the website of each CA. The summary of service offered by CAs are available at http://www.cca.gov.in/cca/?q=CAServicesOverview.html..

The verification requirements are mentioned in the Identity Verification Guidelines (CCA-IVG) and Key generation and storage requirements are mentioned in Section 6.1.1 of X.509 Certificate Policy for India PKI (CCA-CP). Both documents are available at cca.gov.in Paper based application form and supporting documents(all attested) Aadhaar eKYC based verification for Aadhaar holder(no supporting documents are required)(no attestation) Banking KYC or eKYC. Banking eKYC is dependent on CAs tie-up with banks for getting electronic KYC information of banking customers.(no attestation required)

No. The Office of the Controller of Certifying Authorities (CCA) does not regulate or intervene in commercial or contractual disputes between a CA and its business partners. Such matters must be resolved directly between the concerned parties as per their agreement.

Business partners should approach the respective Certifying Authority with whom they have entered into an agreement. The CA is responsible for maintaining a complaint redressal mechanism to address such issues.

Issues such as commission payment delays or other business disputes are outside the purview of the CCA and should be resolved directly with the concerned Certifying Authority.